State Farm® Insurance Agent Andy Burris
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
lynn richardson
March 14, 2025
5
out of
5
rating by lynn richardson
"Josee is very helpful, patient,and kind. I would highly recommend Andy Burris for all your insurance needs. Ask for Josee she has the best attitude!"
We responded:
"Thank you, Lynn, for your wonderful review! I'm happy to know that Josee's helpfulness, patience, and kindness made a positive impact on your experience. Your recommendation means a lot to us. If you ever need assistance in the future, don't hesitate to reach out!"
brad lewis
February 28, 2025
5
out of
5
rating by brad lewis
"Andy Burris State Farm is great! I have had my insurance there for a couple of years now and they have always been helpful. Tabatha is willing to go above and beyond and is always honest even if it isn’t what I want to hear. I definitely recommend them for any and all insurance needs."
We responded:
"Thank you, Brad, for your wonderful feedback! I'm happy to know that our team has been helpful over the years. Tabatha's dedication to honesty and going above and beyond truly makes a difference. We appreciate your recommendation and are here for any insurance needs you may have. Feel free to reach out anytime!"
Israel Henderson
February 28, 2025
5
out of
5
rating by Israel Henderson
"I had questions about several different policies and what would be the most beneficial for me. I spoke with Jose, she was very helpful and informative about services offered. I will definitely be recommending this office and referring friends and colleagues to speak with her!"
We responded:
"Thank you, Israel, for your fantastic review! I'm happy to know that Jose was able to assist you with your policy questions and provide helpful information. Your recommendation means a lot to us, and we're grateful for your support. If you or your friends ever need further assistance, don't hesitate to reach out!"
Matt Maccullen
February 28, 2025
5
out of
5
rating by Matt Maccullen
"These people are great and treat you like family. Thank you to Tabatha our agent who is great"
We responded:
"Thank you, Matt, for your wonderful feedback! I'm delighted to know that you feel like family with us. Tabatha is indeed a fantastic part of our team, and we're grateful for her dedication."
Dylan Overby
February 28, 2025
5
out of
5
rating by Dylan Overby
"Josee was awesome. She found me a great price and she also was extremely patient working with me while my work schedule was at odds with her. Thanks very much Josee"
We responded:
"Thank you, Dylan, for sharing your experience! I'm happy to know that we were able to assist you with finding a great price and accommodate your schedule. Your appreciation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Brittany Callahan
February 26, 2025
5
out of
5
rating by Brittany Callahan
"I highly recommend Sandra Hill. She has been absolutely incredible with communication and has saved me so much money."
We responded:
"Thank you, Brittany, for your wonderful recommendation! I'm delighted to hear that Sandra has been so effective in communication and has helped you save money. It's fantastic to have her as part of our team. If you have any more questions or need assistance in the future, feel free to reach out to our office. We're here to help!"
Anzy Gollaz
February 26, 2025
5
out of
5
rating by Anzy Gollaz
"I had Kristen help me and she was great! Was super helpful and everything."
We responded:
"Thank you, Anzy, for your fantastic review! I'm happy to hear that Kristen was able to assist you so effectively. If you ever have more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Tucker Stull
February 26, 2025
5
out of
5
rating by Tucker Stull
"Kristen is the best!!! Had me in and out with new insurance at a good cost in no time!! Thank you so much!"
We responded:
"Thank you, Tucker, for your fantastic review! I'm so happy to hear that Kristen was able to assist you quickly and provide a great insurance rate. If you have any more questions or need further assistance, feel free to reach out to our office anytime. We're here to help!"
brittany mccoy
February 26, 2025
1
out of
5
rating by brittany mccoy
"I’ve been with them for at least 5 years. I recently bought a new car. I have been having billing issues since November. I was told that there was a “system glitch” and that’s why the billing was messed up. In all reality, I think it was user error. Now I’m being charged an additional $500 out of nowhere that is being split up which wasn’t told to me. Tabatha is extremely rude and not helpful at all. So now again, I’m paying almost double the amount for the month when I was told that my billing situation was handled. Not good business at all."
We responded:
"Thank you, Brittany, for sharing your experience. I'm genuinely sorry to hear about the billing issues you've encountered and the frustration it has caused. It's important to us that your concerns are addressed promptly. Please review the billing breakdown we sent to you earlier this week. Let’s work together on this to resolve this matter and ensure your satisfaction. Your feedback is invaluable, and we're here to assist you further."
red snow900
February 16, 2025
5
out of
5
rating by red snow900
"10 out of 10 my agent Kristen Byrd help me through the process and help it be more affordable she was very helpful and understanding and help me find the best price as a new driver I highly recommend this company"
We responded:
"Thank you for sharing your experience! I'm happy to hear that Kristen was able to assist you in finding an affordable option as a new driver. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Doe Madd
January 21, 2025
1
out of
5
rating by Doe Madd
"I have been with this specific agency and office for over 15 years. They are always happy to take new business from me, when I buy a house or car, but when I call with questions regarding my bill, which constantly goes up, they are on the defense and very combative. Their "billing guru," as she likes to refer to herself, answered my call today and when I asked to speak with a specific sales associate she said they don't know about billing like her. I would hope they know rates when they are selling insurance. When I asked a question and she started to answer, I had a question about what she was saying, but she would not let me interject. She just kept talking and talking over me and continued to as I asked her to pause. I mentioned I had something to add as she was answering and she just kept talking over me, she replied, "well, you interrupted me when I was talking and was talking over me, so..." I explained we are having a conversation and you have to allow me to participate. Then I mentioned I had emailed Andy Burris over 6 months ago and he has yet to reply. She spoke on his behalf and said he probably passed that on to someone else to follow up and they failed because there's been a lot of turn over. In the conversation alone with Tabitha, the billing guru, she put down the owner, and the sales people and seems to be the only one that knows everything. She still did not help me, she upset me so much I hung up the phone. I then emailed the State Farm Agent on Tennessee street to see if I could switch agents and she got back to me immediately. She called me herself. I hope they can do a better job with my business. So far, I am impressed with their customer service. I called back to Andy Burris' office to ask the guru to transfer my account and she said she would. Never took that opportunity to calm her ego and try to keep my business. I understand why they have had so much turn over. I do like State Farm insurance, but this office is horrendous with customer service! They need to realize when rates change, people get upset and will be calling and they need listen and help instead of defend and make their clients feel like it's a battle. I'm going to give a shout out to Josee, who is the only one that has actually helped and taken the time to work with me and is also very kind. Andy is never in the office, available or ever returns calls or emails."
We responded:
"Thank you for your review. All feedback is important, and we’re sorry to hear that we didn’t meet your expectations. Your situation is far from our usual standard, and we’ll review this case to be sure we’re adequately meeting the needs of our customers. We wish you all the best in the future."
Anthony Lewis
January 21, 2025
5
out of
5
rating by Anthony Lewis
"Andy and his team are the best! Very patient, kind, and always helpful. I recommend them for any and all insurance needs."
We responded:
"Thank you, Anthony! I'm glad to know that you find our team patient, kind, and helpful. Your recommendation means a lot to us. If you ever need assistance with your insurance needs, feel free to reach out. We're here to help!"
David Calloway
December 28, 2024
4
out of
5
rating by David Calloway
"I was contact by Ms. Noble of Andy Burris State Farrm she is very professional yet kind, helpful, detailed, knowledgeable and perrsistant (which I appreciated). It took several weeks before i decided to accept the quote given. The experience was great from the beginning until joined the Andy Burris State Farm family yesterday. I hope the wonderful service will continue. Thanks Ms. Noble."
We responded:
"Thank you, David, for sharing your experience with us! I'm glad to hear that Noble provided you with professional and detailed service throughout the process. We appreciate your decision to join our office and are committed to maintaining the wonderful service you experienced. If you have any questions or need further assistance, please feel free to reach out."
Lauren Byrd
December 4, 2024
5
out of
5
rating by Lauren Byrd
"Kristen was able to help my fiancé and I bundle our car insurance together at a much better rate than we had with our other companies. She was very thorough with explaining all of the details and discounts of the quote."
We responded:
"Lauren, thank you for sharing your experience! I'm happy Kristen could assist you and your fiancé in bundling your insurance at a better rate. It's wonderful to know she provided thorough explanations of all the details and discounts. If you have any further questions or need assistance in the future, our office is here to help!"
Cherry Rose Dobbs
December 4, 2024
5
out of
5
rating by Cherry Rose Dobbs
"Tabatha was very helpful and we got all what we need."
We responded:
"Cherry Rose, thank you for your wonderful review! I'm glad to hear that Tabatha was able to assist you effectively and that you got everything you needed. We truly appreciate your feedback and look forward to helping you with any future needs. Have a great day!"
Morgan Love
October 29, 2024
5
out of
5
rating by Morgan Love
"Spoke to Josee Noble, she is incredibly kind and patient. I was quite rude to her upon our first call and I apologize for it. She helped me understand what I needed to do moving forward in getting my policy together, and helped me until everything was settled. She even stayed in office on her lunch break to catch my call. I appreciate her dedication and lovely attitude, please take this gal to lunch cause she deserves it!!!"
We responded:
"Morgan, thank you for sharing your experience! I'm happy to hear that Josee was able to assist you so effectively. Her dedication and patience are truly commendable, and it's wonderful to know she went above and beyond to help you. Your kind words mean a lot to us, and we'll be sure to recognize her efforts. If you need any further assistance, don't hesitate to reach out. - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
Brittany Gibson
October 28, 2024
2
out of
5
rating by Brittany Gibson
"My bill was constantly going up with no notification from agency. Also got charged again after I switched to a different SF in another state."
We responded:
"Brittany, thank you for sharing your experience with us. We understand your frustration with the billing changes and the transfer process, and we apologize for any lack of communication that led to confusion. Billing adjustments can sometimes vary when moving between states, and we regret any inconvenience this caused. We recommend reaching out directly to your new agent to clarify any outstanding charges. If there’s anything further we can assist you with, please don’t hesitate to let us know. We’ll try to make the move as easy as possible for you. - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
Justin Clark
October 24, 2024
5
out of
5
rating by Justin Clark
"Tabatha is hands down the best , she goes well above and beyond . I can call and ask any questions and has the answers and they correct. Kudos to her for being the best. Words can’t describe the professionalism that she has!"
We responded:
"Justin, thank you for your wonderful review! I'm very happy to hear about your positive experience with Tabatha. Her dedication and professionalism are truly commendable, and it's great to know she has been so helpful with your questions. We appreciate your kind words and look forward to continuing to provide you with excellent service. If you need anything else, don't hesitate to reach out! - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
Kwame Smith
October 10, 2024
5
out of
5
rating by Kwame Smith
"I worked with Josee Noble, I appreciate her dedication and diligence and staying with me through a rough period in my life, thx Josee and I look forward to working with you moving forward"
carry barbee
September 19, 2024
5
out of
5
rating by carry barbee
"I love working with Andy and his attentive team! They always help me quickly and knowledgably with a smile!"
We responded:
"Thank you, Carry! We love seeing feedback like this. It's wonderful to hear that our quick and knowledgeable service has made a positive impact. We look forward to continuing to assist you! - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
Ryan Dean
September 16, 2024
5
out of
5
rating by Ryan Dean
"Sandra was amazing in helping me set up my car and home insurance!!!!!"
We responded:
"Sandra is fantastic, and I'm happy she could assist you with setting up your car and home insurance. Your satisfaction is important to us, and we're here for any insurance needs or questions. Thank you for your feedback! - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
Gary Baughman
September 6, 2024
5
out of
5
rating by Gary Baughman
"I worked with Tabatha Wright on insuring our cars and home. Her knowledge of insurance and her caring attitude for my needs made me secure in knowing that I have sufficient coverage and good representation."
We responded:
"Gary, thank you for your wonderful review! I'm glad to hear that Tabatha was able to assist you with insuring your autos and home. Her knowledge and caring attitude are truly valuable to our team. We're happy you feel secure with your coverage and representation. If you have any further needs or questions, please don't hesitate to reach out. - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
KC Oguegbu
July 26, 2024
5
out of
5
rating by KC Oguegbu
"Very helpful staff, especially Tabatha."
We responded:
"Hi KC, thanks a bunch for your awesome review! I'm so happy to hear that our staff, especially Tabatha, was able to help you out. If you ever need anything else, don't hesitate to reach out! - Andy Burris - State Farm Insurance Agent, Cartersville, GA"
KeJuan McGee
May 7, 2024
5
out of
5
rating by KeJuan McGee
"Kristen was great! Awesome customer service."
We responded:
"KeJuan, glad to hear you had an awesome experience with Kristen! We appreciate your positive feedback and are pleased to have provided great customer service. If you ever need assistance with your insurance needs, feel free to reach out. Andy Burris - State Farm Insurance Agent, Cartersville, GA"
J Kurney
April 29, 2024
5
out of
5
rating by J Kurney
"Tabatha was very patience and made sure I understood what I was getting and needed. Not only was I able to save money but I better more coverage than with other company! My mortgage will be lower which puts more money in pocket! Thank you"
We responded:
"Thank you, J! We are fortunate to have hard-working team members, like Tabatha, who do their best for our customers. Thank you for trusting us with your coverage needs!"