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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Soraya Stone

December 22, 2025

5  out of  5
rating by Soraya Stone
"Josee was wonderful at every step we had to go through to get my cars over and my home over to StateFarm!!!!! You got a great customer service employee!!!!"
We responded:
"Soraya, thank you for your fantastic feedback! I'm so happy to hear that Josee provided excellent service while helping you transition to State Farm. We’re grateful to have her on our team. If you need anything else, feel free to reach out!"
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Dianne Walker

December 12, 2025

5  out of  5
rating by Dianne Walker
"Josee very professional"
We responded:
"Thank you, Dianne! I'm happy to hear that Josee provided you with professional service. Our team is dedicated to delivering excellent experiences. Let us know if there's anything else we can assist you with!"
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Alan

December 12, 2025

5  out of  5
rating by Alan
"I have alot of health issues and have had alot of trouble with finding a policy but an agent named Josee worked with me and found me a life insurance policy easily"
We responded:
"Alan, thank you for sharing your experience! I'm so happy to hear that Josee was able to assist you in finding a life insurance policy that meets your needs. Our team is dedicated to providing personalized support, and it's wonderful to know we could help. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Wayne Lowe

December 11, 2025

5  out of  5
rating by Wayne Lowe
"Josee is amazing!"
We responded:
"Wayne, thank you for your feedback! I'm happy to hear that Josee provided you with such a great experience. Our team is dedicated to delivering excellent service. Let us know if there's anything else we can assist you with!"
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Jaden Louis McCrory

December 11, 2025

5  out of  5
rating by Jaden Louis McCrory
"I don’t usually leave reviews, but I’ve had such consistently solid experiences with Josee Noble that it felt worth mentioning. She’s one of the few people I’ve worked with who actually takes the time to explain things without making it feel overwhelming. Anytime I’ve had a question—big or small—she’s been quick to respond and surprisingly straightforward about what I actually need versus what I don’t. There’s nothing flashy about the process, but everything gets handled when it’s supposed to, and I never feel like I’m being steered in the wrong direction. It’s just been genuinely easy working with her, and that’s not something I can say about many services these days."
We responded:
"Thank you, Jaden Louis McCrory, for sharing your experience! I'm delighted to hear that Josee has been consistently helpful and clear in her communication. It's wonderful to know that you find the process straightforward and reliable. If you ever need anything else, feel free to reach out!"
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John Smoke

December 11, 2025

1  out of  5
rating by John Smoke
"I’ve been a State Farm customer for over three years, and I’ve always trusted your company with my insurance needs. However, I recently had an encounter with an agent named Nicole, and the interaction was extremely unprofessional. Her tone and attitude were disrespectful, and it made the entire experience frustrating. I’m reaching out because this is not the level of service I expect from State Farm. I would appreciate it if this matter could be addressed, as customers shouldn’t be spoken to in that manner. I hope steps can be taken so future interactions are handled more professionally."
We responded:
"John, thanks for sharing your experience. We take concerns like this seriously and aim to provide professional, respectful service in every interaction. We weren’t able to locate your account in our system as a current or prospective customer, but we’d like the opportunity to learn more and address your concerns. Please contact our office directly so we can assist you. We would love to make it right."
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robert fanthorpe

December 11, 2025

5  out of  5
rating by robert fanthorpe
"Ms. Jose Noble did a great job getting me changed to State Farm. She was very knowledgeable and professional throughout the process. I would gladly recommend her to anyone looking for any insurance need. Thanks Jose!"
We responded:
"Thank you, Robert! I'm happy to hear that Josee provided such knowledgeable and professional service during your transition to State Farm. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Christian Cruz

December 5, 2025

5  out of  5
rating by Christian Cruz
"Sandra went above and beyond. For months—possibly even a year—she kept in contact, always ready with updated quotes and new options to make the switch seamless. Her consistency, professionalism, and genuine commitment made all the difference. State Farm is truly lucky to have her, and thanks to her hard work, we saved a significant amount. Thank you, Sandra."
We responded:
"Christian, thank you for sharing your experience! I'm so happy to hear about Sandra's dedication and the positive impact she had on your insurance journey. Her commitment to providing exceptional service is truly valued. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Latonya Watson

November 27, 2025

5  out of  5
rating by Latonya Watson
"Had a wonderful and very informative discussion with Sandra Hill. She assisted me in discovering what was needed to protect myself and family. Great service all around"
We responded:
"Latonya, thank you for your feedback! I'm happy to hear that Sandra was able to provide you with the information you needed to protect your family. We appreciate your kind words about our service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Samantha Whitehead

November 26, 2025

5  out of  5
rating by Samantha Whitehead
"I got to talk to Nicole the sweetest agent who went above and beyond to help me get life insurance for myself and my daughters. She helped me every step of the way since I've never done it and had no idea how. She is fantastic. If you need any insurance needs contact Nicole she will definitely help you get whatever you need and get it done right the first time!"
We responded:
"Thank you, Samantha! I'm so happy to hear about your positive experience with Nicole. She truly cares about helping our customers and making the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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Carolynne Prevatte

November 13, 2025

5  out of  5
rating by Carolynne Prevatte
"Josse Noble was so helpful in pricing and fully explaining auto and homeowners. She took her time and throughly answered my questions. The service is five star!"
We responded:
"Thank you, Carolynne! I'm happy to hear that Josse provided such helpful service with your insurance. Our team is dedicated to ensuring all your questions are answered thoroughly. If there's anything else we can assist you with, feel free to reach out!"
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WILLIAM FUDGE

November 12, 2025

5  out of  5
rating by WILLIAM FUDGE
"Josee Noble is doing great job and being patient with me as deaf customer."
We responded:
"Thank you, William! I'm happy to know that Josee is providing you with excellent service and showing patience. Our team is dedicated to ensuring all our customers feel supported and valued. If there's anything else you need, feel free to reach out!"
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Sid Washington

November 5, 2025

5  out of  5
rating by Sid Washington
"Well, let me start with the attention to detail, the kindness and the professionalism that Josee Noble exhibited on both calls! This is my idea of 5 star customer service and a testimonial to her last name! Thank you Josee!"
We responded:
"Hey Sid! Thanks so much for sharing that with us. We’re happy to know Josee provided such thoughtful service while helping with your property and car insurance. She’ll be glad to know her attention to detail and professionalism made a lasting impression. We appreciate you taking the time to share your experience."
Profile photo of Cam Harris

Cam Harris

October 23, 2025

5  out of  5
rating by Cam Harris
"Very pleased with customer service and knowledge provided by Sandra Hill."
We responded:
"Thank you, Cam! I'm happy to hear that Sandra Hill provided you with excellent customer service and knowledge. We're committed to delivering top-notch service to all our customers. If you need any further assistance, feel free to reach out!"
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Aliceson Burns

October 23, 2025

5  out of  5
rating by Aliceson Burns
"Kristen Byrd has simply the best customer service!"
We responded:
"Aliceson, thank you for your wonderful feedback! I'm delighted to hear that Kristen provided you with such excellent service. Our team is committed to delivering top-notch support to all our customers. If you need anything else, feel free to reach out anytime!"
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D B

October 23, 2025

5  out of  5
rating by D B
"Very pleased with Andy Burris agency. Tabatha and Josee provide excellent customer service and go above and beyond on every occasion! David B."
We responded:
"Thank you, D B! I'm happy to hear that Tabatha and Josee have been providing you with exceptional service. We appreciate your kind words and are committed to maintaining this level of service for you. If you ever need anything else, feel free to reach out!"
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Kesler Fortune

October 22, 2025

5  out of  5
rating by Kesler Fortune
"Josee Noble had helped a great deal with my new home and auto insurance coverages. Kudos to Josee."
We responded:
"Kesler, thank you for sharing your experience! I'm happy to hear that Josee was able to assist you with your insurance needs. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
Profile photo of Nita Roughen

Nita Roughen

October 22, 2025

5  out of  5
rating by Nita Roughen
"I was shopping for auto insurance coverage because Progressive increased my rates. I am a widow on a fixed income and every dollar counts. Nicole at Andy Burris State Farm contacted me. She was very professional, informative, patient as well as very personable. She was able get me better coverage and lower my rate! Excellent customer service! I am glad I switched to State Farm and this agency!"
We responded:
"Thank you, Nita! I'm happy to hear that Nicole provided you with such excellent service and helped you find better coverage at a lower rate. We understand the importance of every dollar, and we're grateful you chose us for your insurance needs. If there's anything else we can do for you, just let us know!"
Profile photo of Seth Kitchen

Seth Kitchen

October 20, 2025

5  out of  5
rating by Seth Kitchen
"Josee was very professional and provided quick and easy service. She helped my business save money on vehicle insurance while provided superior coverage and personalized service. Thank you!"
We responded:
"Thank you, Seth! I'm happy to hear that Josee provided you with professional and efficient service. It's great to know that she was able to help your business save money while ensuring you received excellent coverage. We appreciate your feedback and are here for any future insurance needs you may have!"
Profile photo of Victoria Hilton

Victoria Hilton

October 17, 2025

5  out of  5
rating by Victoria Hilton
"Thanks to Josee I was able to save over 1k on home owners insurance when switching to State Farm! She talked me through all of my coverage and made the process a breeze!"
We responded:
"Victoria, thank you for your wonderful feedback! I'm delighted to hear that Josee was able to assist you in saving on your homeowners insurance and make the transition smooth. Our team is committed to providing excellent service, and it's great to know we met your expectations. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Rodney Jones

October 16, 2025

5  out of  5
rating by Rodney Jones
"Jose was amazing!! Very knowledgeable and totally helpful in my experience with activating my policy. Well Done!!"
We responded:
"Rodney, thank you for your feedback! I'm happy to hear that Jose provided you with knowledgeable and helpful service during your policy activation. We appreciate your kind words and are here if you need anything else. Thanks for choosing us!"
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Pat Shepherd

September 30, 2025

5  out of  5
rating by Pat Shepherd
"I received help from Josse and she did an excellent job in answering all my questions, so I could get my insurance switched to State Farm."
We responded:
"Thank you, Pat! I'm happy to hear that Josse was able to assist you effectively with your insurance switch. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
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Antowan Henderson

September 30, 2025

5  out of  5
rating by Antowan Henderson
"Great customer service, my agent Ms Nicole was very helpful she made my transition to my new insurance policy was quick and easy! 10/10 would definitely recommend"
We responded:
"Antowan, thank you for your fantastic review! I'm happy to hear that Nicole made your transition smooth and easy. We appreciate your recommendation and are here for any future needs. Let us know if there's anything else we can assist with!"
Profile photo of Alice Russell (Mars)

Alice Russell (Mars)

September 29, 2025

5  out of  5
rating by Alice Russell (Mars)
"I had the absolute pleasure of making the acquaintance of a new recruit of the Andy Burris State Farm team today. I’ve been shopping around for a few different policies for a while now and speaking to Nicole was a relief. She was so pleasant and incredibly knowledgeable, taking all of my questions in stride and made the entire (normally arduous) conversation a lovely experience. I do believe she has a bright future ahead. Thank you very much Nicole and the Andy Burris State Farm team!"
We responded:
"Thank you, Alice, for sharing your experience! I'm happy to hear that Nicole was able to assist you so effectively. We’re grateful to have her on our team, and it’s wonderful to know she made your policy search enjoyable. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Miesha Kelly

September 26, 2025

5  out of  5
rating by Miesha Kelly
"Sandra was great and was helpful with the discounts."
We responded:
"Thank you, Miesha! I'm happy to hear that Sandra was able to assist you with the discounts. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"